Trusted Endocrinologists in Sydney
Hormonal health rebalanced
Why See an Endocrinologist?
Hormones play a powerful role in your energy, mood, metabolism, menstrual cycle, and more — yet many women feel dismissed when they bring up symptoms like fatigue, weight changes or irregular periods. At Ponti, our endocrinologists take your symptoms seriously and treat you as a whole person, not just lab numbers.
An endocrinologist is a specialist in hormones who can diagnose and manage complex endocrine conditions that affect various aspects of health, including fertility, thyroid health, insulin resistance, and PCOS. At Ponti, our endocrinologists work collaboratively with GPs, physiotherapists, counsellors and dietitians to deliver care that’s personalised, compassionate and deeply informed.
What Can an Endocrinologist Help With?
Our Sydney-based endocrinologists provide expert care for a range of hormone-related conditions, including:
Polycystic Ovary Syndrome (PCOS)
Perimenopause and menopause-related hormone changes
Irregular or absent periods
Thyroid disorders (hypothyroidism, hyperthyroidism, Hashimoto’s)
Insulin resistance and pre-diabetes
Weight fluctuations and metabolic syndrome
Adrenal conditions (e.g. adrenal fatigue, Addison’s disease)
Hirsutism (excess hair growth) and acne due to a hormone imbalance
Low energy, fatigue or mood changes related to hormones
Support with hormone therapy or medical management plans
Endocrinologist vs GP or Gynaecologist — Who Should I See?
A GP can manage many common hormonal concerns like contraception or mild PMS, and a gynaecologist focuses on reproductive organs and fertility. But when symptoms are more complex or resistant to treatment, an endocrinologist is the right specialist to assess your entire hormonal system in depth.
At Ponti, our team works collaboratively. So if you’re unsure where to start, we can guide you to the right care pathway. Your endocrinologist can also work closely with our GPs, psychologists, and nutrition team for truly integrated support.
Why Choose Ponti’s Endocrinologists?
At Ponti, we understand that women’s health is deeply personal and often complex. That’s why our endocrinologists take the time to truly listen, investigate thoroughly, and care for you holistically. We're not just here for quick scripts or rushed check-ups. We're here for real conversations, collaborative care, and long-term wellbeing.
Here’s what makes our approach different:
Deep expertise in women’s hormonal health and complex conditions
Thorough investigations that combine clinical insight with the latest testing
Clear explanations and personalised treatment plans — no medical jargon
Integrated care with other in-house providers like dietitians, psychologists and GPs
A gentle, empowering environment where your lived experience matters
Sydney-based women’s health clinic with the option of in-person or virtual consults
Endocrinologists
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Dr. Louise Goodall
Endocrinologist
MBBS(Hons) MMed(Clin Epi) FRACP -
Dr. Dennis Chan
Endocrinologist and General Physician
MBChB MBHL MSc (Endocrinology and Diabetes) PGCertClinUS PGCertWHlth FRACP
Important Information
Please read important information around your booking and services prior to attending your appointment. If you have any questions about your booking, please reach out to enquiries@pontihealth.com.
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When booking appointments through HotDoc, we require valid card details to be provided and stored securely at the time of reservation.
Your consideration helps us ensure equitable access to timely care for all patients. We're committed to working collaboratively with you to find practical solutions when challenges arise.
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To secure your initial psychiatry consultation, we require a $400 deposit at the time of booking. Your deposit will be applied towards your consultation fee on the day of your appointment.
The deposit is fully refundable with 48 hours' notice of cancellation
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We understand that life can be unpredictable. We do ask for advance notice which allows us to offer your appointment to someone on our waiting list. We currently have waitlists for appointments (which we wish we didn't), and many patients are hoping for earlier availability.
We are available via 0272010015 or if you have Concierge services, please text us.
Cancellation/Rescheduling: 24 hours notice
To ensure all patients receive the care they deserve, we kindly ask for at least 24 hours' notice if you need to cancel or reschedule your appointment.
Running Late?
Please Call us 0272010015 or if you have Concierge service, please text us.
We completely understand that life can be unpredictable, and sometimes delays are simply unavoidable.
To ensure we can provide the best care for all our patients, please call or text us immediately if you're running behind schedule. We'll always do our best to accommodate you.
What to expect:
Up to 15 minutes late: We'll still see you, though your appointment may be shortened to respect other patients' scheduled times
Full consultation fee applies regardless of appointment length, as your time slot remains reserved for you
Why this matters: We currently have waitlists for appointments (which we wish we didn't), and many patients are hoping for earlier availability. When we can predict delays, we're sometimes able to contact waiting patients to offer your slot, then reschedule you appropriately.
No-Show Policy
We care deeply about ensuring every patient has access to the care they need. To support this, we have comprehensive reminder systems in place - we'll text, email, and call to confirm your appointment.
Despite these efforts, some patients don't attend their scheduled appointments. This impacts not only our ability to provide timely care but also means another patient who needed that appointment time has missed their opportunity for support.
When you don't attend a scheduled appointment without prior notice, you'll be charged the full consultation fee. Additionally, we'll require a deposit before booking your next appointment.
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Once your out-of-pocket medical expenses reach $2,615.50 in a calendar year, Medicare steps in to cover up to 80% of additional costs for Medicare-subsidised services (MBS).
This benefit happens automatically for individuals. Families need to register once to activate this coverage.
The Safety Net applies to all out-of-hospital medical services listed on the Medicare Benefits Schedule, helping to make your ongoing care more affordable.
Read more about the Medicare Safety Net here.
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Medicare benefits are available and vary based on the type of consultation and eligible services provided. You will be required to pay the full cost of the consultation. At the time of payment, we’ll process the electronic Medicare claim for you, which will be credited directly to your debit card or the bank account that you've registered with Medicare.
If you are on a Mental Health Care Plan or an Enhanced Primary Care Plan, you will also be eligible for a benefit from Medicare.
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If you have Private Health Insurance you may be eligible to claim benefits through Extras cover for allied health services such as physiotherapy, psychology, and more. The amount you can claim will depend on your specific level of cover and the service provided.
For more details on your entitlements and how to claim, please check your policy or contact your Private Health Insurer directly.
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Our Psychiatrist, Psychologist and Mental Health GPs work as a team and can step in and support you during business hours, even if your specific doctor is away.
However, should you or someone you know require urgent crisis assistance, pls call please call 000 and ask for immediate support. You can also present to your nearest Emergency or Accident and Emergency service at your local hospital for immediate intervention and support.
The 1800 011 511 Mental Health Line is NSW Health's 24/7 statewide phone service, linking people with NSW Health mental health services. It is a free service.
It is staffed by trained mental health professionals who:
Offer mental health advice
Complete a brief assessment
Make recommendations for appropriate care, including referral to NSW Health mental health services.
The mental health professional will ask you questions to understand your needs and recommend appropriate services.
There are also other mental health resources provided by the state government of NSW, accessible via
https://www.health.nsw.gov.au/mentalhealth/services/Pages/default.aspx
Other Specialist Services