New Patients please upload your referral here to begin our booking process
We assess and respond to referrals in 4 business days. Please save our details:
0427 60 298 (text)| 02 7201 0015 (calls) | enquiries@pontihealth.com
Frequently Asked Questions
Please reach us at enquiries@pontihealth.com if you cannot find an answer to your question.
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We assess and respond to referrals in 4 business days. You will see a Psychiatrist in 3-4 weeks.
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Card only transactions are accepted, and all appointments must be paid on the day at the completion of your appointment in full. Your consent forms will provide a range of appointment and treatment fees you will be charged.
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From time to time, our fees may increase. We kindly ask that you keep your contact details up to date so we can notify you of any changes.
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If you can’t make your appointment we require 24 hours notice so we can accommodate another patient, and we’ll find a time that suits you better.
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Yes, a valid referral is required to see a psychiatrist.
Referrals from a GP are valid for 12 months from the first date of use.
Referrals from a specialist are valid for 3 months from the first date of use.
You will need to renew your referral as needed to ensure it remains current at all times.
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No, you do not need a referral to see our Mental Health GP's.
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The Mental health GP cannot prescribe the initial dose however can prescribe subsequent doses once given authority from your psychiatrist.
If you are moving from another specialist and need an ADHD medication script, please supply a letter from your previous specialist stating your current medication and dosing to provide authorisation.